FAQ

Frequently Asked Questions

1. Membership
Can the price change after I join?

Yes, but never because of your age. It can only change in line with the national index or through a collective decision clearly communicated in advance. CGPM is managed solely in the interest of its members. There are no shareholders — only solidarity.

Why does the price vary depending on age at the time of joining?

To ensure fairness for every member from the moment they join. Once you become a member, your age no longer affects the amount you pay.

Can we remain members of CGPM if we are no longer affiliated with the CMCM?

Yes. Ending your affiliation with CMCM does not automatically end your affiliation with CGPM. You may remain a CGPM member even if you are no longer affiliated with CMCM.

Can I join if I am a cross-border worker?

Yes, within the areas provided by our statutes.

Is there a medical questionnaire or medical examination?

No. There is no medical selection.

2. Healthcare Benefits
When and how can healthcare expenses be submitted?

Healthcare expenses from the previous year (reimbursement statements, pharmacy receipts, physiotherapy invoices, ambulance invoices, etc.) must be sent to us by email, post, or delivered directly to our offices between January 1 and March 31 each year.

3. Birth Allowance
What do we need to send in order to receive the birth allowance?

The birth allowance is paid to the parents upon presentation of the child’s birth certificate or, where applicable, the stillbirth certificate. Please also include your bank account details.

4. Death Benefit
If a child passes away, do the parents receive a death benefit?

No. Since children are not insured for a death benefit, the parents are not entitled to receive one in this case.

What should we do when someone passes away?

In the event of the death of one of our members, the family or heirs must send us the member’s death certificate. We will then inform them of the next steps and the documents required.

Who receives the death benefit?

The death benefit is paid to the heirs listed in the declaration of succession or in the deed of inheritance.

5. Contributions / Invoices
Can we request a certificate for our tax return?

You simply need to state the amount of your contribution in your tax return and include proof of payment.

When are contributions due?

Contributions are due at the beginning of each year. Members who have a direct debit mandate will be charged automatically.

What should we do if we have paid the contribution twice?

The duplicate payment will be refunded to the member. The member will be contacted by post or email in order to provide their bank details.

What should I do if I change my bank account for direct debit?

You will need to complete a new direct debit mandate, which we can send you by post or email upon request.

6. Change of Address
What should I do if my address changes?

You must send us a residence certificate, either by post or by email.

Do you have a specific question?
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Caisse générale de Prévoyance Mutualiste

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Address :

32-34, rue de Hollerich

L-1740 Luxembourg


Business hours :

Monday – Friday

8:45 – 11:45

13:00 – 17:00